![]() Agent Desktop supports a range of IP Office phones and a wide variety of multimedia contact types.īy default, Avaya Contact Center Select connections and Web Services use secure TLS communication. Avaya Contact Center Select agents use Agent Desktop software to respond to customer voice and multimedia contacts. Unified agent management, and the graphical Orchestration Designer utility.Īvaya Agent Desktop is a single-interface client application used by Avaya Contact Center Select agents to assist customers. RE: Avaya Agent for Desktop Stinney (IS/IT-Management) 27 Jun 18 18:27. Customers integrating Avaya Contact Center Select with IP Office gain skill-based routing, call treatments, reporting, Avaya Aura Agent Desktop (AAAD) is a single-interface client application used. This integration gives Avaya Contact Center Select access to and control of a wide range of IP Office phones and features. Avaya Contact Center Select uses the Avaya IP Office telephone system to provide a real-time telephony platform.Īvaya Contact Center Select uses industry-standard SIP and CTI interfaces to integrate Avaya Contact Center Select is a context-sensitive, collaborative, voice and multimediaĬontact center solution that allows small to midsize enterprises toĪnticipate, accelerate, and enhance customer interactions. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |